Privacy policy

At Pro-Clean Solutions inc., your privacy matters. This policy explains what information we collect, why, and how we protect it, in accordance with Law 25 (Quebec's Act respecting the protection of personal information in the private sector) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

We collect only what you voluntarily provide through the quote request form:

• Your name
• Your phone number or email address
• The type of cleaning you want and any message you add

We do not request any sensitive information and we do not buy contact lists.

Why we use it

This information is used solely to get back to you, prepare your quote and respond to your request. We never sell, rent or trade your personal information.

Hosting and subcontractors

The website is developed and hosted by our technical partner, Agence Evo, on a dedicated and secure cloud infrastructure (Hetzner, with data centres located in the European Union). Quote requests are forwarded to us by email. Data is encrypted in transit (TLS 1.3). The full list of subcontractors is available on request.

Retention

We keep your request for as long as needed to respond to it and follow up on our services. You can ask us to delete it at any time.

Your rights

Under Law 25, you have the right to access your information, to have it corrected or deleted, and to withdraw your consent. To exercise these rights, write to us at info@procleansolutions.ca or call 819-581-1742.

Cookies

This website does not use advertising cookies or third-party trackers. Any audience measurement is carried out anonymously and without any cookie that could identify you.

Contact us

Person responsible for the protection of personal information: Jessy Anne Drolet, Pro-Clean Solutions inc.. Phone: 819-581-1742. Email: info@procleansolutions.ca.